FAQ

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What does your program entail?
At Soul Surf Kids Club, we specialize solely on nurturing young surfers aged 5 to 16 years old. Our tailored sessions focus on surf development, helping children learn the basics of surfing and beyond, whilst building confidence in the water and waves. Led by experienced coaches, each session ensures participants receive personalized instruction to enhance their surfing skills and ocean awareness.
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Do my children need to know how swim?
Yes, children need to be water safe and able to swim 25m unassisted in open water.  If you child needs support, our partner club HPSC offers professional swim coaching and classes.

What package offers do you have, and could you provide information about the venue and timings?
We offer different package options, including once a week, twice a week, or 3x a week during the week.   We also run weekend kids club for all ages. For detailed information about our venue and timings, please visit the kids club web page.

How many times per week can they attend the training?
If your child wants to attend after school and weekends, we have a special one set fee per term and it’s up to the children how often they wish to come - contact us for more information.

How old do they have to be able to participate?
For kids club we take from 5 years to 16 years.

Is there an option for a make-up class if my child misses a class?
Yes, under certain conditions we offer make-up classes, such as providing a sick certificate or emergancy reason for the absence. Please contact our customer support for more information and to arrange a make-up class for your child.

Is it possible for my child to participate in a trial session?
We do offer trial sessions for your child to experience our program before committing to the full term. To book a trial, please contact us to check the availability. Trial availability is subject to a minimum and maximum number of participants, and there may be instances where we are unable to accommodate all trial requests.

Do you have anything for the parents/adults?
We have several surf and fitness programs for adults, designed for adults aged 18 and above. Check out our web pages for more information.

How can we sign up to the program?
Please register through our official registration form. Stay connected on social media and WhatsApp to be the first to know about new membership openings.

When does the registration for your program's term open and how long does each term last?
Our terms align with the standard school callander and registration for each term opens 1-2 months before the term begins.
Term 1: September to December
Term 2: January to March
Term 3: April to June

Does the timings change over summer or winter?
Yes, we normally change the training timings based on the time of sunset.
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‍Can my child join the program if the term has already started, and will the payment be prorated?
‍Yes, we do accept late joiners if there are still available spaces in the program. In such cases, we can arrange a prorated payment amount to account for the missed portion of the term.

Do you offer refunds or extensions?

No, once you have purchased your package it is non refundable and is to be used within the term it was purchased for.

As a current member, where can I find the latest updates and information?
After registering for your membership, you will receive an email inviting you to join our exclusive WhatsApp updates group. Please check your inbox, including any spam or promotions folders. Click the link in the email to join the group and stay informed with the latest updates, news, and announcements.