FAQ

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What does your program entail?
At Soul Surf Kids Club, we specialise in nurturing young surfers aged 5 to 16 years old. Our tailored sessions focus on surf development, helping children learn the basics of surfing and beyond, whilst building confidence in the water and waves. Led by experienced coaches, each session ensures participants receive personalised instruction to enhance their surfing skills and ocean awareness.

Do my children need to know how to swim?
Yes, children need to be water-safe and able to swim 25m unassisted in open water. If your child needs support, we can recommend qualified swim coaches and classes.

What package offers do you have, and could you provide information about the venue and timings?
We offer different package options, including once a week, twice a week, or three times a week during the week. We also run weekend kids club for all ages. For detailed information about our venue and timings, please visit the Kids Club web page.

How many times per week can they attend the training?
If your child wants to attend after school and weekends, we have a special one-set fee per term and it’s up to the children how often they wish to come — contact us for more information.

How old do they have to be to participate?
For Kids Club we take children from 5 years to 17 years.

Is there an option for a make-up class if my child misses a class?
Yes, under certain conditions we offer make-up classes, such as providing a sick certificate or an emergency reason for the absence. Please contact our customer support for more information and to arrange a make-up class for your child.

Is it possible for my child to participate in a trial session?
We do offer trial sessions for your child to experience our programme before committing to the full term. This can be booked as a paid day pass. To book a trial, please contact us to check the availability. Trial availability is subject to a minimum and maximum number of participants, and there may be instances where we are unable to accommodate all trial requests.

Do you have anything for the parents/adults?
We have several surf and fitness programmes for adults, designed for ages 18 and above. Check out our web pages for more information.

How can we sign up to the programme?
Please register through our official registration form. Stay connected on social media and WhatsApp to be the first to know about new membership openings.

When does the registration for your programme’s term open and how long does each term last?
Our terms align with the standard school calendar and registration for each term opens 1–2 months before the term begins.

• Term 1: September to December
• Term 2: January to March
• Term 3: April to June

Do the timings change over summer or winter?
Yes, we normally change the training timings based on the time of sunset.

Can my child join the programme if the term has already started, and will the payment be prorated?
Yes, we do accept late joiners if there are still available spaces in the programme. In such cases, we can arrange a prorated payment amount to account for the missed portion of the term.

Do you offer refunds or extensions?
No, once you have purchased your package it is non-refundable and must be used within the term it was purchased for.

As a current member, where can I find the latest updates and information?
After registering for your membership, you will receive an email inviting you to join our exclusive WhatsApp updates group. Please check your inbox, including any spam or promotions folders. Click the link in the email to join the group and stay informed with the latest updates, news, and announcement